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Orders made over Xmas and New Year will be Shipped on the 2nd Jan

Free shipping on orders over £50

Shipping & Returns

Shipping and Courier Costs

FREE Shipping on all Clipacore orders over £50

Any fees on orders less that £50 will be shown on checkout after you provide your shipping address. Orders should arrive to most locations within 1-2 working days. 

We offer shipping through national couriers within mainland Great Britain. If you live outside Mainland Great Britain, please contact us for shipping prices. Although normally accurate, our 3rd party delivery companies do not guaranteed their stated delivery time length - all courier companies occasionally have delays especially around national holidays.

Clipacore Store Returns Policy

Our Commitment to Your Satisfaction

At Clipacore Store, we want you to be completely satisfied with your purchase. If for any reason you're not, we're here to help.

30-Day Hassle-Free Returns

  • Unopened Items: You can return most unopened, unused items within 30 days of delivery for a full refund.

  • 14-Day Notification: Please notify us within 14 days of receiving your item if you wish to return it.

  • 30-Day Return Window: You can return most unopened items within 30 days of delivery for a full refund.

  • Our Error: If you received an incorrect or defective item due to our error, we'll cover the return shipping costs and ensure a prompt resolution.

How to Initiate a Return

  1. Log In: Access your Clipacore Store account.
  2. Navigate to Orders: Go to the "Orders" section.
  3. Select Return: Choose the specific order and item(s) you wish to return.
  4. Follow Instructions: Follow the on-screen instructions to initiate the return process.
  5. Our Response: We'll quickly provide you with detailed instructions, including return shipping labels or drop-off locations with our nominated carrier, or the option to return at a branch if available.

Return Shipping Costs

  • Our Error: If the return is due to our error (incorrect or defective item), we will cover the return shipping costs.
  • Customer Discretion: For returns not due to our error, a return shipping fee will apply. This fee will be based on our standard shipping return courier costs.

Refund Process

  • We aim to process your refund as quickly as possible. Please allow up to two weeks from the date you ship your return for the refund to be processed, although you will often receive it much sooner.
  • This timeframe includes:
    • Transit time for us to receive your return (2-4 business days).
    • Processing time at our warehouse (1-2 business days).
    • Bank processing time (1-4 business days).
  • Product Condition: We reserve the right to reduce the refund amount if the returned product shows signs of damage or diminished value due to handling beyond what is necessary to establish its nature, characteristics, and functioning.

Further Information